I figure out how to assign permission to helpdesk staff inVEEAM.  If you just change the settings on VEEAM itself it won’t work.

Basically you need to configure following things to get itwork.

·The user to run VEEAM Backup Management must have local admin permission;

·The user to run VEEAM Backup Management must have dbowner role for VEEAMBACKUP database on the SQL instance

·The user to run VEEAM Backup Enterprise Manager must have dbowner role for VEEAMBACKUPREPORTING database on the SQLinstance

·Remove Builtin\administrators from the adminrole in the VEEAM settings and manually assign roles to different local adminaccount.

Followings are some screenshots for my test account MITCH\proxy.test

Assign local admin permission

Assign db_owner role from SQL Management Studio

Remove bulitin\administrator groups and assign Role todifferent local admin account

Change Roles for VEEAM Backup Enterprise Manager

Test Result:

When I login as MITCH\proxy.test, I ONLY have viewpermission as expected.

Only got “Restore Permission” in Backup EnterpriseManager